Due to the constantly changing situation with supplier stock arising from ongoing issues at the ports in regards to getting raw materials into the country, we cannot guarantee that items will be delivered in the 7 to 10 day timescale we would normally work by. We also cannot guarantee that the stock shown on our website is correct, our advice would be to contact us before ordering to confirm availability.
Once you have placed an order, we will then confirm an estimated dispatch date within 24 hours, where possible we will also provide an alternative should an item on your order have a long backorder date.
If it arises that an item does have a long backorder date (that is not already stated on the website) you will have the option to cancel the order or continue with the order.
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method.
We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Our aim is to deliver all orders within 7-10 working days, however, this is fully dependant on the couriers used and we will communicate with you via email all delivery updates.
We aim to give you an initial estimate of delivery time on the FIRST working day after placing your order.
Where does SophisticatedSofas.co.uk deliver?
We deliver anywhere in Mainland UK Free of Charge.
Unfortunately we are unable to offer a standard delivery outside of Mainland UK,
If your address is outside of the UK mainland please contact for a delivery quote, either by email email@example.com with your postcode and products you would like to order.